Jennifer Scinta
About Jennifer Scinta
Jennifer Scinta is a Manager of Client Services with extensive experience in managing technical SaaS programs for public sector clients. She has held various roles in the industry since 1997, including positions at Verint and Contact Solutions.
Work at Verint
Jennifer Scinta has been employed at Verint since 2020, serving as the Manager of Client Services. In this role, she specializes in managing technical Software as a Service (SaaS) programs and projects, particularly for public sector clients. Her responsibilities include overseeing project delivery and ensuring that client needs are met effectively.
Previous Experience at Syntellect
Prior to her current role, Jennifer worked at Syntellect from 2000 to 2004 as the Manager of Client Services. During her four years there, she developed skills in client management and service delivery, which contributed to her professional growth in the field.
Background in Customer Service and Training
Jennifer's career began in the customer service sector, where she worked as a Customer Service Specialist at Voicecom from 1997 to 1998. She then transitioned to McKesson Provider Technologies, serving as a Software Development Trainer from 1998 to 2000. This early experience laid the foundation for her expertise in client services and technical training.
Experience at Contact Solutions
Jennifer Scinta spent a significant portion of her career at Contact Solutions, a Verint Company, where she held multiple roles from 2004 to 2020. Her positions included Senior Project Manager, Principal Service Delivery Manager, and Manager of Client Services. Over these years, she focused on strategic implementations and service delivery, enhancing her project management skills.
Education and Expertise
Jennifer earned a Bachelor of Science (B.S.) degree in Biology from Emory University, where she studied from 1992 to 1996. Her educational background complements her professional experience, particularly in managing technical projects and engaging stakeholders to ensure successful outcomes.