Jennifer Steinle
About Jennifer Steinle
Jennifer Steinle is a Sales Enablement Manager at Verint, with a diverse background in sales and training across various companies including TeleTech, Walgreens, and LiveVox.
Current Role at Verint
Jennifer Steinle serves as the Sales Enablement Manager at Verint, a position she has held since 2022. In this role, she focuses on enhancing the sales team's effectiveness through training and resource development. Her responsibilities include creating and implementing sales enablement strategies that align with the company's goals.
Previous Experience at LiveVox
Prior to her current role, Jennifer worked at LiveVox, where she held two positions. She served as the Sales Enablement Program Manager for 11 months and as a Learning and Development Specialist for 7 months in 2021. In these roles, she contributed to the development of training programs aimed at improving sales performance and employee skills.
Experience at TeleTech
Jennifer's career includes significant experience at TeleTech, where she worked in various capacities. She was a Project Based Trainer for one year from 2016 to 2017 and a Customer Service Representative for 10 months in 2016. Her roles involved training staff and providing customer support, contributing to operational efficiency.
Educational Background
Jennifer studied at Glendale Community College, where she pursued a degree in Social Work. She completed her Associate's Degree from 2012 to 2015. This educational background has provided her with a foundation in interpersonal skills and understanding client needs, which are essential in her professional roles.
Career Progression in Customer Service and Sales
Jennifer has a diverse background in customer service and sales roles. She worked as a Pharmacy Technician Trainee and Team Lead at Walgreens, a Dispatch Specialist at AAA, and a Customer Service Representative at Farmers Insurance. Additionally, she gained sales experience as a Software Sales Associate at Fry's Electronics. This varied experience has equipped her with a comprehensive skill set in customer engagement and sales strategies.