Jessie Smallenburg
About Jessie Smallenburg
Jessie Smallenburg is a Usability Analyst at Verint in Ann Arbor, Michigan, where she has worked since 2019. With a background in psychology and human-computer interaction, she has held various roles in usability and user experience across multiple organizations, including Ford Motor Company and Nexient.
Work at Verint
Jessie Smallenburg has been employed at Verint as a Usability Analyst since 2019. In this role, she focuses on enhancing user experience and usability for various products and services. Her position is based in Ann Arbor, Michigan, where she has contributed to the company's usability initiatives for five years.
Education and Expertise
Jessie Smallenburg holds a Bachelor of Arts in Psychology from the University of Michigan College of Literature, Science, and the Arts. She furthered her education at the University of Michigan - School of Information, where she earned a Master of Science in Information with a specialization in Human-Computer Interaction. Her expertise includes hi-fidelity prototyping using Axure and leveraging qualitative survey data for usability research.
Background
Jessie Smallenburg has a diverse professional background in usability and user experience. She has worked in various roles, including as a Usability Specialist at Nexient for Ford Motor Company, an Information Architect at RIIS LLC, and a User Experience Research Engineer at Ford Motor Company. Her career spans multiple organizations, including UnitedHealth Group and Tyler Technologies.
Professional Experience
Throughout her career, Jessie has held several positions that emphasize her skills in usability and user experience design. She served as a User Experience Designer at UnitedHealth Group and worked as a Usability Engineer at Tyler Technologies. Additionally, she has experience as a Web Developer and Usability Scientist at the University of Michigan, showcasing her versatility in the field.
Unique Skills
In addition to her usability expertise, Jessie Smallenburg has a unique skill set that includes nature photography. This indicates a blend of technical and creative abilities, which enhances her approach to user experience design. She also serves as the primary contact for client and internal usability inquiries, reflecting her strong communication and leadership skills.