Jim Price
About Jim Price
Jim Price serves as the Director of Professional Services at Verint, where he has successfully managed upgrades to cloud and hybrid solutions for major clients since 2017. He previously held positions at CompuServe/MCI and Juniper Networks, contributing to significant growth and implementation of technology solutions.
Work at Verint
Jim Price has served as the Director of Professional Services at Verint since 2017. In this role, he has overseen successful upgrades to new Cloud, On-Premise, or hybrid-based solutions for all major customers. He led the initiative to remediate and ensure the successful implementation of one of Verint's initial fully Cloud-based solutions. His leadership has contributed to the company's ability to meet evolving customer needs in the technology landscape.
Previous Experience
Prior to his tenure at Verint, Jim Price worked at Juniper Networks as a Senior Manager in Professional Services from 2010 to 2017. He also held the position of Branch Services Manager at CompuServe/MCI from 1998 to 2000. His diverse experience in professional services has equipped him with a strong foundation in customer management and service delivery.
Education and Expertise
Jim Price earned a Bachelor of Science degree in Computer Sciences from The Ohio State University. His educational background supports his expertise in technology and service management, allowing him to effectively lead teams and projects in the professional services sector.
Achievements in Professional Services
Throughout his career, Jim Price has consistently exceeded quota and expanded opportunities by over 180% through outcome results-based management. His focus on measurable results has driven success in the projects he has managed, showcasing his ability to align services with customer expectations.