Joe Scott
About Joe Scott
Joe Scott is a QA Analyst with extensive experience in quality assurance and testing, currently working at Verint since 2017. He previously held positions at Synchronoss Technologies and Verizon, where he contributed to significant improvements in testing efficiency and quality control.
Work at Verint
Joe Scott has been employed at Verint as a QA Analyst since 2017. He works in the Allentown, Pennsylvania area. In this role, he independently tests various aspects of a large application, showcasing his problem-solving skills. His contributions include expanding testing scripts from 6 to 19 test points, which has enhanced the thoroughness of the testing process. Additionally, he has reduced customer trouble reports by 40% through trend analysis and problem correction.
Previous Experience at Synchronoss Technologies
Prior to his role at Verint, Joe Scott worked at Synchronoss Technologies as a Lead QA Analyst from 2009 to 2016. During his seven years there, he contributed to the successful testing and validation of Oracle DB migrations, ensuring seamless transitions. His experience at Synchronoss further solidified his expertise in quality assurance and testing methodologies.
Career at Verizon
Joe Scott also has a significant tenure at Verizon, where he worked as a QA Analyst from 1991 to 2008 for 17 years. He played a key role in testing multiple Change Control Requests, overseeing the process from initial walkthrough to final sign-off. His initiatives included developing a SQL test that reduced a manual process from 8 hours to 15 minutes, and improving testing efficiency by converting manual tests to automated Excel scripts, which cut testing time from 2 days to 2 hours.
Education and Expertise
Joe Scott studied at Strayer University in Virginia, focusing on Network and System Administration from 2006 to 2008. He achieved a specialization in Network Security. Additionally, he attended Allentown Business School, now known as Lehigh Valley College, from 1997 to 1999, where he studied System, Networking, and LAN/WAN Management, earning a qualification in LAN Administration.
Contributions to Team Development
Throughout his career, Joe Scott has contributed to team development and knowledge sharing. He created a Wiki-style website to track and resolve new issues, which facilitated better communication within the team. He also trained new team members and provided ongoing support, enhancing the overall capabilities of his teams.