Jordan E. Leonard
About Jordan E. Leonard
Jordan E. Leonard is a Technical Writer based in Edinburgh, Scotland, with a Master's degree in Classical and Ancient Studies from The University of Edinburgh. He has experience in fintech and IT services, and a background in Behavioral Sciences and English Language and Literature.
Work at Verint
Jordan E. Leonard has been employed as a Technical Writer at Verint since 2023. In this role, he is responsible for creating and managing technical documentation, ensuring clarity and accessibility for users. His work contributes to the overall effectiveness of Verint's products and services. The position is based in Edinburgh, Scotland, where he has been able to apply his skills in language and technology to enhance content quality.
Education and Expertise
Jordan E. Leonard holds a Master's degree in Classical and Ancient Studies from The University of Edinburgh, which he completed in 2022. Prior to this, he studied Behavioral Sciences at Bristol Community College, earning a Liberal Arts degree in 2018. Additionally, he studied English Language and Literature at the University of Massachusetts Amherst from 2018 to 2020. This educational background equips him with a strong foundation in both the humanities and technical writing.
Previous Experience
Before joining Verint, Jordan worked as a Technical Author at KAL for five months in 2023. His role involved producing technical documentation to support KAL's products. Additionally, he served as a Zoom Coordinator at Congregation Dorshei Tzedek from 2020 to 2021, where he managed virtual meetings. He also gained experience as a Teaching Assistant at the University of Massachusetts Amherst in 2020, contributing to the educational process.
Interests and Specializations
Jordan E. Leonard has a keen interest in topics related to accessibility, artificial intelligence, and the works of Aristotle. His passion for these subjects informs his approach to technical writing, allowing him to create content that is not only informative but also accessible to a diverse audience. This focus on accessibility aligns with current trends in technology and communication.
Industry Experience
Jordan has experience working in the fintech and IT services industries. His background in these sectors, combined with his technical writing skills, allows him to effectively communicate complex information to various stakeholders. This experience enhances his ability to produce high-quality documentation that meets industry standards.