Josh Mackenzie
About Josh Mackenzie
Josh Mackenzie is a Field Support Engineer currently employed at Verint-Systems and also serves as the Owner of Root Networks. He has over 20 years of experience in the technology sector, including a previous role as a Sales Engineer at Nuvio Corp.
Work at Verint
Josh Mackenzie has served as a Field Support Engineer at Verint Systems since 2013. In this role, he is responsible for providing technical support and solutions to clients, ensuring the effective operation of Verint's systems. His work contributes to maintaining high standards of customer service and technical efficiency within the organization. He operates in the Kansas City, Missouri area, where he engages with various clients to address their technical needs.
Current Role at Root Networks
Since 2010, Josh Mackenzie has been the Owner of Root Networks. In this capacity, he oversees the operations of the company, which focuses on providing networking solutions. His leadership and expertise in network systems administration play a crucial role in the company's offerings and client satisfaction.
Previous Experience at Nuvio Corp
Josh Mackenzie worked at Nuvio Corp as a Sales Engineer from 2006 to 2012. During his six years in this position, he was involved in promoting and selling telecommunications solutions. His role required a strong understanding of customer needs and the ability to provide tailored solutions to meet those needs.
Education and Expertise
Josh Mackenzie studied at De Vry University, where he earned an Associate of Applied Science in Network Systems Administration. His education, completed from 2005 to 2009, focused on System, Networking, and LAN/WAN Management. This academic background provided him with the foundational knowledge necessary for his career in network systems and technical support.