Justine Riza Luna
About Justine Riza Luna
Justine Riza Luna is a Product Support Specialist currently employed at Verint since 2023. She has extensive experience in application support and software engineering, having worked for various companies including UKG, CyberCoders, Accurate Background, and Hewlett Packard Enterprise.
Current Role at Verint
Justine Riza Luna serves as a Product Support Specialist at Verint, a position she has held since 2023. In this role, she is responsible for providing technical support and solutions to enhance product performance and customer satisfaction. Her expertise in product support allows her to address user inquiries and troubleshoot issues effectively.
Previous Experience at UKG
Justine Riza Luna worked at UKG from 2020 to 2023. Initially, she served as a Services Software Engineer for one year in Los Angeles, California. Following this role, she transitioned to an Application Support Analyst position, where she contributed for two years. Her experience at UKG involved supporting software applications and ensuring their optimal functionality.
Background in Application Support Engineering
Justine Riza Luna has extensive experience in application support engineering. She began her career at CyberCoders as an Application Support Engineer for Accurate Background, Inc. from 2014 to 2015. She then continued in a similar role at Accurate Background from 2015 to 2017. This foundational experience equipped her with skills in troubleshooting and maintaining application performance.
Education in Electronics and Communications Engineering
Justine Riza Luna earned her Bachelor of Science degree in Electronics and Communications Engineering from De La Salle University. She attended the university from 2006 to 2010, completing her studies over a four-year period. This educational background provided her with a strong technical foundation that supports her career in technology and application support.
Experience at Hewlett Packard Enterprise
Justine Riza Luna worked at Hewlett Packard Enterprise from 2011 to 2014. She held the position of Technology Consultant in Application Management Services for six months, followed by a role as a Technology Consultant – Data Quality Specialist for two years. Her work involved managing application services and ensuring data quality, contributing to her overall expertise in technology consulting.