Kelly Boe
About Kelly Boe
Kelly Boe is an Enterprise Account Manager at Verint, where he has worked since 2019. He has extensive experience in client relations and account management, having held various roles at Equifax from 2009 to 2019.
Current Role at Verint
Kelly Boe serves as an Enterprise Account Manager at Verint, a position she has held since 2019. In this role, she focuses on enhancing customer experience through actionable insights derived from a team of 200 expert analysts. Her work involves utilizing a rigorous approach to customer experience measurement, leveraging access to 200 million benchmarked experiences to drive improvements.
Previous Experience at Equifax
Prior to her current role, Kelly Boe held multiple positions at Equifax. She worked as a Tax Credits and Incentives Client Relationship Manager from 2009 to 2013, followed by a role as Manager of Client Relations from 2013 to 2014. She then advanced to Director of Account Management, where she served from 2014 to 2017, and later became a Strategic Account Manager from 2018 to 2019.
Education and Academic Background
Kelly Boe studied at Ball State University, where she earned a Bachelor of Science degree in Accounting. Her academic tenure spanned from 1984 to 1988, during which she developed a foundational understanding of accounting principles that have informed her professional career.
Expertise in Client Programs
Kelly Boe specializes in transforming Voice of Client programs into strategic business disciplines that deliver economic impact. Her expertise lies in providing insights that enhance customer experiences and drive measurable results for organizations.