Kenneth Arakelian
About Kenneth Arakelian
Kenneth Arakelian is an inventor and entrepreneur currently working at Verint since 2022. He has held various leadership roles in product management and innovation at companies such as Nuance Communications and ENACOMM.
Work at Verint
Kenneth Arakelian has been employed at Verint since 2022, where he holds the position of Inventor and Entrepreneur. In this role, he focuses on developing innovative solutions and products that enhance customer engagement and operational efficiency. His work contributes to Verint's mission of providing actionable intelligence and analytics to organizations.
Previous Experience at Nuance Communications
Prior to his current role, Kenneth Arakelian worked at Nuance Communications in various capacities. He served as Director of Product Management from 2014 to 2017, where he oversaw product development strategies. He later held the position of Director of Innovation Group from 2017 to 2020, focusing on driving innovative solutions. Additionally, he was the Director of Solution Architecture and Engineering from 2012 to 2014, contributing to the technical direction of projects.
Experience at ENACOMM
Kenneth Arakelian worked at ENACOMM as Senior Vice President and Chief Product Officer from 2020 to 2022. In this role, he was responsible for leading product strategy and development, ensuring that the company's offerings met market demands and customer needs.
Background in Contact Center Technologies
Kenneth Arakelian has extensive experience in contact center technologies. He worked at Merrill Lynch as Vice President of Contact Center Technologies from 1999 to 2008, where he focused on enhancing customer service operations. He also held a similar role at Nuance Communications from 2003 to 2006, further developing his expertise in this field.
Education and Expertise
Kenneth Arakelian earned a Bachelor of Science degree in Computer Engineering from Stevens Institute of Technology, where he studied from 1995 to 1998. He also attended Rutgers University from 1990 to 1992. His educational background provides a strong foundation for his work in technology and product management.