Kenneth C. (Ken) Kralick
About Kenneth C. (Ken) Kralick
Kenneth C. Kralick is an Enterprise Account Manager at Verint, where he has worked since 2021. He has extensive experience in big data, data warehousing, and implementing AI in customer engagement strategies, with a career spanning over three decades in various leadership roles.
Work at Verint
Kenneth C. Kralick has served as an Enterprise Account Manager at Verint since 2021. In this role, he focuses on managing enterprise-level accounts and developing strategies to enhance customer engagement through advanced data solutions. His responsibilities include overseeing project management related to big data and data warehousing solutions, ensuring that client needs are met effectively.
Education and Expertise
Kenneth Kralick earned a Bachelor of Arts degree in Information Systems & Decision Sciences with a minor in Economics from the University of South Florida, completing his studies from 1982 to 1986. His expertise includes managing projects that involve big data, data warehousing solutions, and implementing AI for personalization in customer engagement strategies.
Background
Kenneth Kralick has a diverse professional background with over three decades of experience in various roles. He worked at Accenture as an Experienced Manager from 1986 to 1996, followed by a position as Associate Partner at Ernst & Young Global Consulting Services from 1996 to 2000. He also held the role of Vice President at Capgemini from 2000 to 2006 and served as a Global Solution Executive and Partner at IBM from 2006 to 2019.
Achievements
Throughout his career, Kenneth Kralick has directed strategic programs that involve advanced analytics and data science modeling. He has extensive experience in leading solution design and delivery workshops utilizing design-thinking methodologies. His work has also focused on improving business intelligence and master data management, contributing to enhanced operational efficiency for various organizations.
Consulting Experience
From 2019 to 2021, Kenneth Kralick operated as a Digital Transformation Consultant in the Washington D.C. Metro Area. In this self-employed role, he provided consulting services aimed at guiding organizations through digital transformation initiatives, leveraging his extensive background in technology and data management.