Kevin Mc Cormack
About Kevin Mc Cormack
Kevin McCormack is a Support Specialist with extensive experience in technical support roles across multiple companies. He has worked at Verint since 2002, following previous positions at NICE Systems, Avaya, and AAT Communications.
Current Role at Verint
Kevin Mc Cormack has been employed at Verint since 2002 as a Support Specialist. In this role, he provides technical support and assistance, ensuring that clients receive effective solutions to their inquiries. His long tenure at Verint highlights his commitment to the organization and his expertise in the field.
Previous Experience at NICE Systems
Before joining Verint, Kevin worked at NICE Systems as a Support Specialist from 1996 to 1998. During his two years at NICE Systems, he gained valuable experience in customer support and technical problem-solving, which contributed to his professional development.
Role at Avaya
Kevin served as a Managing Technical Consultant at Avaya from 1998 to 2002. Over four years, he was responsible for managing technical support operations and providing guidance to clients, enhancing their experience with Avaya's products and services.
Field Service Experience at AAT Communications
Earlier in his career, Kevin worked at AAT Communications as a Field Service technician from 1991 to 1996. This five-year role involved hands-on technical support and service delivery, laying the foundation for his subsequent positions in technical support and consulting.