Kristen Kraus
About Kristen Kraus
Kristen Kraus serves as the Senior Director of Employee Engagement at Verint, bringing extensive experience from her previous roles at PwC, where she held various leadership positions in employee experience and operations. She is dedicated to fostering diverse and high-performance workplace cultures.
Current Role at Verint
Kristen Kraus serves as the Senior Director of Employee Engagement at Verint, a position she has held since 2022. In this role, she focuses on enhancing employee engagement strategies and fostering a positive workplace culture. Her responsibilities include developing initiatives that promote diversity and high performance within the organization.
Previous Experience at PwC
Kraus has extensive experience at PwC, where she held multiple leadership positions. From 2015 to 2019, she worked as the Global People Experience Director, and prior to that, she served as the Global People and Culture Director from 2009 to 2015. Most recently, she was the Global HC Operations Director and People Data & Insights Pillar Leader from 2019 to 2022. Her roles involved managing operations and driving people strategies in a remote work environment.
Education and Academic Background
Kristen Kraus studied at Hofstra University, where she focused on Communications for one year from 1987 to 1988. She later attended the University of Missouri-Columbia, earning a Bachelor of Arts in Journalism from 1988 to 1991. Her educational background has contributed to her expertise in employee engagement and organizational culture.
Skills and Expertise
Kraus possesses strong analytical skills that have been essential in assessing operations and recommending solutions to enhance profitability. She has experience leading diverse teams in a fully remote setting, showcasing her ability to manage geographically dispersed functional areas effectively. Her focus on creating positive workplace cultures emphasizes diversity and high performance.