Laura Sawyer
About Laura Sawyer
Laura Sawyer is a Customer Advocacy Manager at Verint, where she has worked since 2018. She has a background in hospitality and program coordination, with previous roles at Mountain Travel Symposium, The Davenport Hotel and Tower, and Northern Quest Resort & Casino.
Current Role at Verint
Laura Sawyer serves as the Customer Advocacy Manager at Verint, a position she has held since 2018. In this role, she manages the Elevate Inside advocacy hub, where she focuses on content development, strategic planning, and engagement initiatives. Her work involves fostering relationships and enhancing customer experiences within the organization.
Previous Experience in Hospitality
Before her current role, Laura Sawyer accumulated significant experience in the hospitality sector. She worked as a Banquet Bartender at The Davenport Hotel and Tower from 2011 to 2013 and served as the Banquet Manager for Epic Restaurant at Northern Quest Resort & Casino from 2013 to 2015. Additionally, she was a Server at Claim Jumper Restaurants from 2006 to 2010, gaining expertise in catering coordination and contract negotiation.
Education and Academic Background
Laura Sawyer earned her Bachelor of Arts degree in Communication from Pacific Lutheran University, where she studied from 2002 to 2006. Prior to her university education, she attended Gonzaga Prep High School from 1998 to 2002, laying the foundation for her academic and professional pursuits.
Work History Overview
Laura Sawyer has a diverse work history, including roles that span various industries. She began her career as a Program Coordinator at Mountain Travel Symposium from 2006 to 2007. She also worked as a Float Receptionist at Rockwood Clinic from 2010 to 2012, contributing to her broad skill set and experience in customer service and management.
Expertise in Advocacy Programs
Laura Sawyer possesses expertise in managing internal advocacy programs within corporate environments. Her role at Verint highlights her skills in developing strategies that enhance customer engagement and promote advocacy among stakeholders, reflecting her commitment to improving customer relationships.