Lauren Irvin
About Lauren Irvin
Lauren Irvin serves as the Senior Manager of Customer Advocacy at Verint, a position she has held since 2021. She previously worked at Verint in various roles for a total of 14 years, and she holds a Bachelor of Science in Marketing from the University of South Alabama.
Current Role as Senior Manager, Customer Advocacy
Lauren Irvin currently holds the position of Senior Manager, Customer Advocacy at Verint. She has been in this role since 2021, contributing to the company's efforts in enhancing customer relationships and advocacy strategies. Her work focuses on understanding customer needs and ensuring their voices are represented within the organization.
Previous Experience at Verint
Lauren Irvin has extensive experience at Verint, having worked there for a total of 14 years. She served as Customer Advocacy Manager from 2014 to 2021, where she managed initiatives aimed at improving customer satisfaction and engagement. Prior to that, she was a Marketing Programs Specialist from 2007 to 2014, where she supported various marketing initiatives.
Education in Marketing
Lauren Irvin earned her Bachelor of Science (B.S.) in Marketing from the University of South Alabama. She attended the university from 2003 to 2007, completing her degree in four years. This educational background has provided her with foundational knowledge and skills applicable to her roles in customer advocacy and marketing.
Professional Background
Lauren Irvin's professional background is rooted in marketing and customer advocacy. Her career at Verint spans over a decade, during which she has developed expertise in customer engagement strategies and marketing program management. Her roles have allowed her to gain insights into customer needs and the importance of advocacy in business.