Leslie Shamion
About Leslie Shamion
Leslie Shamion is an Account Executive specializing in Digital First Engagement at Verint, with a background in Kinesiology and Exercise Science. With experience in sales and marketing across various companies, she focuses on enhancing customer interactions through personalized experiences and conversational A.I.
Work at Verint
Leslie Shamion has been employed at Verint as an Account Executive in Digital-First Engagement since 2020. In this role, she focuses on enhancing customer interactions through innovative solutions that combine human agents and bots. Her work is centered on creating personalized customer experiences that foster brand loyalty. Leslie operates in the Spokane-Coeur d'Alene area, where she leverages her expertise to engage with clients and drive effective communication strategies.
Education and Expertise
Leslie Shamion holds a Bachelor’s Degree in Kinesiology and Exercise Science from Morehead State University, which she completed from 2005 to 2010. She is currently pursuing a Master of Business Administration (MBA) in Executive Leadership at Whitworth University, with an expected completion date in 2025. Her educational background provides her with a strong foundation in both physical sciences and business management, contributing to her effectiveness in customer engagement roles.
Background
Before joining Verint, Leslie Shamion accumulated diverse experience in sales and coaching. She served as the Head Cheerleading Coach at North Idaho College from 2010 to 2015, where she developed leadership and team-building skills. Leslie also worked at Next IT in Sales & Marketing from 2013 to 2019 and as a Sales Account Manager at Noble Systems from 2019 to 2020. Additionally, she was an Instructor at Varsity Brands from 2011 to 2014, further enhancing her communication and instructional abilities.
Achievements
Leslie Shamion has worked with high-profile clients, including AAA, MasterCard, Freshly, GymShark, Google, Audi, and Whirlpool. Her experience with these organizations showcases her ability to manage significant accounts and deliver tailored solutions. Leslie is passionate about conversational A.I. and advocates for its role in transforming enterprise customer engagement, reflecting her commitment to leveraging technology for improved customer interactions.