Liaquat Hassan
About Liaquat Hassan
Liaquat Hassan is a CTI Product Support Engineer at Verint, where he has worked since 2010. He holds a Master's degree in Computer Science from Tandon School of Engineering at NYU and has extensive experience in product support roles at companies such as Avaya and Nortel.
Work at Verint
Liaquat Hassan has been employed at Verint since 2010, serving as a CTI Product Support Engineer. In this role, he is responsible for providing technical support and solutions related to Computer Telephony Integration (CTI) products. His extensive experience in the field contributes to the effective resolution of customer issues and the enhancement of product functionality.
Previous Employment at Avaya
Prior to his current position, Liaquat Hassan worked at Avaya as a Self Service Product Support professional for a duration of six months in 2009 to 2010. His role involved assisting customers with self-service solutions, which helped him develop skills in customer support and product troubleshooting.
Experience at Nortel
Liaquat Hassan worked at Nortel from 2000 to 2009 as a Senior Product Support Analyst. Over the course of nine years, he focused on providing high-level support for various products, gaining valuable insights into product performance and customer needs.
Education and Expertise
Liaquat Hassan holds a Master of Science degree in Computer Science from the Tandon School of Engineering at New York University, where he studied from 1998 to 2000. He also earned a Master of Science in Applied Mathematics from the University of Chittagong, studying from 1988 to 1990, and a Bachelor of Science (Honors) in Mathematics from the same institution from 1985 to 1988. His educational background provides a strong foundation for his technical roles.