Lionel Sultan
About Lionel Sultan
Lionel Sultan serves as the Partner Service Manager for Southern Europe and Africa at Verint, a position he has held since 2015. He has extensive experience in telecommunications and has held various roles in companies such as Beijaflore, Verizon, and BT, contributing to professional services and operational activities across the region.
Current Role at Verint
Lionel Sultan serves as the Partner Service Manager for Southern Europe and Africa at Verint, a position he has held since 2015. In this role, he is responsible for overseeing partner service management and has been instrumental in driving professional services and operational activities across the region. His work focuses on enhancing customer service delivery through partner networks, ensuring effective collaboration and support for partners.
Previous Experience in Telecommunications
Prior to his current role, Lionel Sultan held various positions in the telecommunications sector. He worked at Beijaflore as a Telecommunications Project Director from 2004 to 2006 in Aquitaine, France. He also served as a Telecommunications Implementation Manager at Verizon from 1999 to 2002 in Basking Ridge, New Jersey, and as a Consultant at Opt French Polynesia from 2002 to 2003. His experience includes a role as a Consultant at Dimension Data in Johannesburg from 1996 to 1999.
Leadership Roles at BT
Lionel Sultan held multiple leadership positions at BT, where he worked from 2006 to 2014. He was the Manager of the IT Professional Services Department for six years in London and later became the Head of Practice for Unified Communications and Collaboration. His leadership roles involved managing teams and driving initiatives to enhance service delivery and operational efficiency.
Educational Background
Lionel Sultan studied at Isep - École D'ingénieurs Du Numérique, where he earned a Master of Science degree from 1991 to 1994. He also attended Ecole Des Hautes Etudes Commerciales in 2014 for a brief period. His educational background in engineering and business has contributed to his expertise in the telecommunications field.
Strategic Development Initiatives
In his professional career, Lionel Sultan has developed and implemented strategic development plans for partners in Southern Europe and Africa. His initiatives have focused on enhancing partner relationships and improving service delivery, demonstrating his commitment to operational excellence and customer satisfaction.