Lior L.
About Lior L.
Lior L. is a Senior Technical Product Manager at Verint, specializing in AI-driven SaaS Interaction Analytics products. With extensive experience in various technical and managerial roles across multiple companies, Lior advocates for customer needs and utilizes advanced technologies to drive product innovation.
Work at Verint
Lior L. has been employed at Verint as a Senior Technical Product Manager since 2021. In this role, he focuses on AI-driven SaaS Interaction Analytics products, emphasizing cloud-based enterprise solutions. Lior collaborates with data science and technology experts to advocate for customer needs and ensures product usage aligns with those needs. He also acts as a subject matter expert for Analytics products, participating in customer forums and internal discussions.
Previous Experience in Product Management
Before joining Verint, Lior held various product management roles across several companies. He served as the Voice.AI Senior Product Manager at AudioCodes from 2020 to 2021. Prior to that, he worked at MobileODT as an AI Medical Device Product Manager from 2018 to 2020. His experience also includes positions at Amdocs, where he was a Digital Project Manager from 2015 to 2017 and a Digital Product Owner from 2017 to 2018.
Technical Background
Lior's technical background includes extensive experience in telecommunications. He worked at Cellcom in various capacities, including Intelligent Network System Engineer from 2004 to 2008 and Video Technical Product Manager from 2008 to 2010. His career at Cellcom began as a Cellular Service Device Technician from 1996 to 1999 and included roles as an Advanced Services Developer and a Cell Site Practical Engineer.
Education and Expertise
Lior holds an MBA from Ben-Gurion University of the Negev, which he completed from 2004 to 2006. He also earned a BA in Computer Science from The Academic College of Tel-Aviv, Yaffo, studying from 1999 to 2002. His educational background supports his expertise in AI-driven technologies and cloud innovation, particularly in the field of interaction analytics.
Advocacy and Customer Engagement
Lior advocates for customer needs by closely monitoring product usage and adoption. He collaborates with data science and technology teams to ensure that products meet customer expectations. His role involves utilizing cutting-edge technologies, such as Natural Language Processing (NLP), to enhance cloud innovation efforts and improve customer engagement.