Lisa Shechter
About Lisa Shechter
Lisa Shechter is a Customer Success Manager with over 15 years of experience in sales and customer service. She has held various positions in notable companies, including Verint and LivePerson Automotive, and has a Bachelor of Business Administration from Florida Atlantic University.
Current Role as Customer Success Manager
Lisa Shechter currently serves as a Customer Success Manager at Verint, a position she has held since 2020. In this role, she focuses on ensuring client satisfaction and fostering long-term relationships. Her responsibilities include developing customer strategies, addressing client needs, and enhancing the overall customer experience.
Previous Experience at Verint
Before her current role, Lisa worked at Verint as a Cloud Account Specialist for five months in 2019 to 2020. During this time, she contributed to cloud-based solutions and supported clients in optimizing their use of Verint's services, enhancing customer engagement and operational efficiency.
Sales and Customer Service Background
Lisa Shechter has over 15 years of experience in sales and customer service. Her career includes roles such as Inside Sales Representative at Networx and Account Manager at LivePerson Automotive. These positions helped her develop skills in managing customer relationships and providing tailored solutions to meet client needs.
Educational Background in Marketing
Lisa studied at Florida Atlantic University, where she earned a Bachelor of Business Administration (BBA) with a focus on Marketing/Marketing Management. Her education, completed between 2001 and 2005, provided her with foundational knowledge in marketing principles and business strategies.
Skills in Customer Relationship Management
Lisa possesses strong attention to detail and keen problem-solving abilities. She is skilled in developing, cultivating, and managing customer relationships through collaboration and active listening. Her approach emphasizes presenting effective solutions to meet customer needs.