Luciana H.
About Luciana H.
Luciana H. is a seasoned professional in sales operations, currently serving as Sr. Sales Operations at Verint in Alpharetta, Georgia, since 2017. With over 15 years of experience across various industries, she has developed expertise in sales process optimization and data analysis.
Work at Verint
Luciana H. has been employed at Verint since 2017, serving as a Senior Sales Operations professional. Her role involves optimizing sales processes and enhancing operational efficiency. Based in Alpharetta, Georgia, she has contributed to the company's sales strategies and operational frameworks for over seven years.
Education and Expertise
Luciana H. is currently pursuing a Bachelor of Science in Management at Kennesaw State University, where she has been studying since 2017. She also holds a certification from Carnegie Mellon University. Her educational background includes studying Culinary Arts at the California Culinary Academy and Materials Engineering at Universidade Federal da Paraíba. She possesses expertise in Salesforce CRM administration, SFDC Lightning Experience, C9 Analytics, and SAP.
Professional Background
Luciana H. has over 15 years of experience in sales operations across various industries, including technology, engineering, and consumer goods. Prior to her current position at Verint, she worked as a Sales Enablement Specialist at LVMH from 2010 to 2012 and as a Business Development Manager at Microsoft from 2002 to 2007. She also served as a Sales Operations Analyst in the Hospitality Division at NCR from 2012 to 2013.
Achievements in Sales Operations
Luciana H. specializes in several key areas within sales operations, including sales funnel management, forecasting processes, and strategic planning. Her skills extend to pricing governance, technical writing, software implementation, and data mining techniques. She has a proven track record in optimizing sales cycles, analysis, and reporting, contributing to enhanced sales performance.