Lucy Rogers
About Lucy Rogers
Lucy Rogers serves as the EMEA Customer Success Manager at Verint, where she enhances customer engagement and satisfaction through the company's social software. With a strong background in client relations and team motivation, she has over nine years of experience at Verint and previously held positions at Sitecore and Webdadi.
Work at Verint
Lucy Rogers has served as the EMEA Customer Success Manager at Verint since 2015. In this role, she has been instrumental in leveraging Verint Community's social software to enhance customer engagement and satisfaction across the EMEA region. She actively participates in team-building activities and fosters a collaborative work environment, contributing to the overall success of the team. Her focus is on ensuring clients maximize their investment in Verint's products, which reflects her strong relationship-building skills.
Previous Experience
Before joining Verint, Lucy Rogers worked at Sitecore as a Customer Account Manager from 2014 to 2015 in London, United Kingdom. Prior to that, she spent five years at Webdadi in Client Services from 2009 to 2014, also in London. Earlier in her career, she worked as an Office Manager at Naked Communications for one year in 2007 to 2008. These roles have contributed to her extensive experience in customer success and account management.
Education and Expertise
Lucy Rogers studied at Hastings College of Arts & Technology from 1995 to 1997 and at Bexhill College from 1992 to 1994. She also attended Bedgebury Girls School from 1984 to 1992. Her educational background has provided her with a foundation that supports her professional expertise in customer engagement and relationship management.
Skills and Strengths
Lucy Rogers is known for her problem-solving skills and her ability to motivate her team to achieve customer success goals. She possesses a strong capability to build and maintain long-term relationships with clients, which is essential for ensuring customer satisfaction and loyalty. Her skills contribute significantly to her effectiveness in her current role at Verint.