Manish Rawat
About Manish Rawat
Manish Rawat is a Senior Engineering TAM at Verint, where he has worked since 2021. He has extensive experience in workforce management and optimization, having held various roles at Verint and other companies over the years.
Current Role at Verint
Manish Rawat currently serves as a Senior Engineering Technical Account Manager (TAM) at Verint, a position he has held since 2021. In this role, he focuses on product enhancement and feature development as part of the Software as a Service (SaaS) planning and strategy. His responsibilities include collaborating with cross-functional teams to address customer needs and ensure successful implementation of solutions.
Previous Experience at Verint
Manish Rawat has extensive experience at Verint, having worked in various roles since 2008. He served as a Team Lead for Workforce Management (WFM) Product Support in APAC from 2008 to 2010, followed by a position as Manager for WFM Product Support in Southeast Asia from 2010 to 2011. He later transitioned to a Senior Systems Engineer role from 2014 to 2015, and served as a SaaS Account Manager from 2015 to 2021.
Education and Expertise
Manish Rawat studied Botany at Delhi University, where he earned a Bachelor of Science (B.Sc.) degree from 1998 to 2002. He also completed his schooling at Kendriya Vidyalaya, achieving the All India Secondary School Examination (AISSE) in 1998. His educational background supports his strong analytical skills and problem-solving techniques, which are essential for addressing complex business challenges.
Professional Background
Before joining Verint, Manish Rawat worked at several organizations, including FutureSoft (INDIA) Private Limited as a Team Member from 2003 to 2004, and WITNESS SYSTEMS SOFTWARE (INDIA) PRIVATE LIMITED as a Senior Support Consultant for WFM Products from 2006 to 2008. He also held positions at PC Solutions Pvt Ltd and Team Computers, gaining valuable experience in IT service support and software deployment.
Skills and Competencies
Manish Rawat possesses strong analytical and organizational skills, along with interpersonal abilities that enable him to tackle ambiguous business problems. He specializes in forming cross-functional teams to identify and design solutions for business requirements. His unique competency lies in translating business issues into customer solutions, encompassing opportunity identification, requirements development, and consulting.