Mark Nesbitt
About Mark Nesbitt
Mark Nesbitt serves as the Director of Professional Services at Verint, a position he has held since 2015. He has a diverse background in software development and project management, with previous roles at Kana Software, Lagan Technologies, and Absec.
Work at Verint
Mark Nesbitt has held the position of Director, Professional Services at Verint since 2015. He has been instrumental in overseeing professional services operations within the company for nine years. His role is based in Melville, New York, where he manages various projects and initiatives aimed at enhancing customer satisfaction and service delivery.
Previous Experience
Before joining Verint, Mark Nesbitt accumulated diverse experience in various roles. He served as Operations Director at Kana Software from 2011 to 2015, where he managed operational processes. Prior to that, he worked as a Project Manager at Kana Software for five months in 2010 and at Lagan Technologies from 2007 to 2010. His early career included roles as a Software Developer at Absec from 1996 to 1998 and as a Teaching Assistant at Queen's University Belfast from 1994 to 1996.
Education and Expertise
Mark Nesbitt studied at Queen's University Belfast, where he earned a Bachelor of Science in Economics from 1989 to 1992 and a Master of Science in Computer Science from 1992 to 1993. His educational background provides a strong foundation for his roles in technology and management, contributing to his expertise in professional services and operations.
Career Timeline
Mark Nesbitt's career spans several key positions in the technology sector. He began as a Teaching Assistant at Queen's University Belfast, followed by a Software Developer role at Absec. He then transitioned into project management at Lagan Technologies and Kana Software. Since 2015, he has been with Verint, focusing on professional services.