Martey White
About Martey White
Martey White is a Senior Specialist in Product Support at Verint Systems, where he has worked since 2020. He has extensive experience in application engineering and technical support, with a background in SQL analytics and AI automation.
Work at Verint
Martey White has been employed at Verint Systems as a Senior Specialist in Product Support since 2020. In this role, he serves as the primary support contact for key and escalated accounts, addressing support ticket issues. He conducts periodic consultative sessions to assist customers in utilizing Verint products tailored to their specific business needs. His responsibilities also include leveraging his advanced knowledge of Verint technologies and utilizing skills in SQL query design and maintenance, as well as SQL data analytics.
Previous Experience
Before joining Verint, Martey White held several significant positions in the technology sector. He worked at Tata Consultancy Services as a Senior Technical Lead from 2017 to 2020. Prior to that, he served as a Senior Associate Application Specialist at EY from 2015 to 2017. His career began at BellSouth, where he worked as an Application Engineer from 1997 to 2006, accumulating nine years of experience in the Greater Atlanta Area. Additionally, he spent nine years at BlueCielo ECM Solutions as a Senior Application Support Engineer from 2006 to 2015.
Education and Expertise
Martey White studied at the University of South Carolina from 1988 to 1992, where he completed his undergraduate education. He furthered his studies at Walden University, although specific details about his degree are not provided. He possesses advanced knowledge in AI Automation and infrastructure monitoring and optimization, which complements his technical skills in SQL data analytics.
Technical Skills
In his current role at Verint, Martey White utilizes a range of technical skills, particularly in SQL query design and maintenance. His expertise in SQL data analytics supports his responsibilities in product support. Additionally, he has specialized knowledge in AI Automation and infrastructure monitoring, which enhances his ability to address customer needs effectively.