Matt Pyke
About Matt Pyke
Matt Pyke is a Senior Director of Strategic Partner Business Development at Verint, with over 26 years of experience in the customer service sector, focusing on product management and strategy. He has held various roles at KANA Software and Verint, where he has contributed to product development and partner collaboration.
Current Role at Verint
Matt Pyke currently serves as the Senior Director of Strategic Partner Business Development at Verint. He has held this position since 2022 and operates from the San Francisco Bay Area. In this role, he focuses on empowering partners and customers to achieve their goals and grow their businesses through Verint's offerings.
Previous Experience at Verint
Prior to his current role, Matt Pyke worked at Verint in various capacities. He served as Senior Director of Product Management from 2015 to 2018 and as Senior Director of Product Strategy from 2018 to 2022. His work involved collaborating with internal and external stakeholders to align product vision, roadmap, and execution.
Experience at KANA Software
Matt Pyke has extensive experience at KANA Software, where he held multiple roles. He worked as a Lead Product Manager from 2014 to 2015, Senior Product Manager from 2013 to 2014, and Senior Pre-Sales Consultant from 2010 to 2013. Additionally, he was a Sales Consultant from 2008 to 2009 and again from 2008 to 2010. His roles contributed to the development and launch of innovative software products.
Education and Qualifications
Matt Pyke studied at Basingstoke Technical College from 1992 to 1995, where he achieved a GNVQ in Advanced Science with distinction. He also attended Testbourne Community School from 1989 to 1992, where he obtained his GCSEs. His educational background laid the foundation for his career in product management and strategy.
Industry Experience
With over 26 years of experience in the customer service space, Matt Pyke specializes in product management and strategy. His career has been marked by a focus on enhancing customer satisfaction and loyalty through the development and launch of innovative software products and services.