Menachem Miterani
About Menachem Miterani
Menachem Miterani is a Tier3 Support Engineer at Verint Video Solutions, with a background in electronics and extensive experience in customer support roles. He has worked in various capacities since 1992, demonstrating proficiency in technical support, installation processes, and collaboration.
Work at Verint
Menachem Miterani has been employed at Verint Video Solutions since 2010, serving as a Tier3 Support Engineer. In this role, he focuses on providing advanced technical support and resolving complex customer issues. His tenure at Verint spans over 14 years, during which he has developed extensive expertise in defining and developing solutions tailored to customer needs. His work is based in the Herzliya area of Israel.
Previous Experience
Before joining Verint, Menachem Miterani worked at Dassault Systemes as a Support Engineer from 2001 to 2009. His experience there lasted for eight years, where he honed his skills in customer support. Prior to that, he served as a Customer Support and Service Manager at Omnitech from 1992 to 2001 for nine years. This diverse background has contributed to his strong capabilities in multitasking and efficiently resolving customer issues.
Education and Expertise
Menachem Miterani studied Electronics and achieved the qualification of Electronics Technician. He is currently pursuing studies in Industrial Engineering and Management at Ha'Universita Ha'Petuha, where he has been a student since 2009. His educational background complements his technical skills, including proficiency in installation and implementation processes, particularly with Oracle and SQL databases, as well as JavaScript.
Skills and Competencies
Menachem Miterani possesses a strong skill set that includes multitasking and resolving customer issues efficiently. He demonstrates proficiency in installation and implementation processes, particularly with Oracle and SQL databases. His technical support capabilities are enhanced by his skills in JavaScript. Additionally, he is recognized for his excellent teamwork and collaboration skills within a customer service-oriented environment.