Michael Pettit
About Michael Pettit
Michael Pettit is a Tier 3 Engineer at Verint-Systems in Inchinnan, Renfrewshire, United Kingdom, where he has worked since 2019. He holds a Higher National Diploma in Software Development from Glasgow Clyde College and has a background in Computer Engineering from Glasgow Caledonian University.
Work at Verint
Michael Pettit has been employed at Verint Systems as a Tier 3 Engineer since 2019. His role involves providing advanced technical support and troubleshooting for complex systems. The position requires a deep understanding of software and hardware integration, as well as the ability to resolve issues efficiently. Verint Systems is known for its focus on customer engagement and security solutions, and Pettit's contributions are integral to maintaining high service standards.
Education and Expertise
Michael Pettit studied at Glasgow Clyde College from 2013 to 2015, where he earned a Higher National Diploma in Software Development. He furthered his education at Glasgow Caledonian University, studying Computer Engineering with a focus on Web Systems Development from 2015 to 2016. This educational background has equipped him with a solid foundation in software engineering principles and web technologies, which he applies in his current role.
Background
Before joining Verint Systems, Michael Pettit worked at Traveltek Ltd. as a Web Application Support Consultant from 2016 to 2019. In this role, he provided support for web-based applications, ensuring functionality and user satisfaction. His experience at Traveltek Ltd. helped him develop skills in customer service and technical problem-solving, which are essential in his current position.
Career Progression
Michael Pettit's career has progressed from a Web Application Support Consultant at Traveltek Ltd. to a Tier 3 Engineer at Verint Systems. His transition reflects his growing expertise in technical support and system engineering. Over the years, he has developed a comprehensive understanding of software systems, which has contributed to his effectiveness in resolving complex technical issues.