Michelle Miller
About Michelle Miller
Michelle Miller is a Customer Success Manager at Verint, where she has worked since 2019. With a background in digital marketing and expertise in SEM, she has held various roles in companies such as CDK Global and Infinity Contact, and she holds a Ph.D. in French Literature from the University of Michigan.
Current Role at Verint
Michelle Miller has been serving as a Customer Success Manager at Verint since 2019. In this role, she focuses on ensuring client satisfaction and success by leveraging her expertise in digital marketing. Her position is based in Ann Arbor, where she has contributed to the company's customer engagement strategies for five years.
Previous Experience in Digital Advertising
Prior to her current role, Michelle worked at CDK Global as a Bilingual Digital Advertising Analyst III from 2015 to 2019. She was responsible for managing digital advertising campaigns and optimizing client performance in the Greater Detroit Area. Earlier, she held the position of Bilingual Digital Advertising Analyst at the same company from 2015 to 2017. Her experience also includes working as an Ads Quality Rater at ZeroChaos from 2012 to 2013.
Educational Background
Michelle Miller earned her Doctor of Philosophy (Ph.D.) in French Literature from the University of Michigan, where she studied from 2002 to 2008. She also holds a Bachelor of Arts (B.A.) in French Studies from the University of Minnesota-Twin Cities, completed from 1998 to 2002. Her academic background supports her proficiency in the French language, which she utilizes in her professional roles.
Expertise in Digital Marketing
Michelle possesses significant expertise in digital marketing, particularly in search engine marketing (SEM), with a focus on platforms such as AdWords and YouTube. Her skills extend to troubleshooting and inside sales, enhancing her ability to support clients effectively in their digital advertising efforts.
Teaching Experience
Before transitioning into the digital marketing field, Michelle served as a Lecturer I at the University of Michigan-Ann Arbor from 2009 to 2012. In this role, she contributed to the academic development of students, drawing on her extensive knowledge of French literature and language.