Mike Davila
About Mike Davila
Mike Davila is an Account Executive specializing in Digital First Engagement at Verint, with over 17 years of experience in sales and customer success roles. He previously worked at DNP Imagingcomm America Corporation and Oracle, focusing on leveraging cloud technology to improve business processes.
Work at Verint
Mike Davila has been employed at Verint as an Account Executive in Digital First Engagement since 2021. In this role, he focuses on leveraging cloud technology to improve customer business processes across both public and private sectors. His position allows him to engage with clients and implement strategies that enhance customer interactions and drive business outcomes.
Previous Experience at Oracle
Prior to his current role, Mike Davila worked at Oracle from 2016 to 2021. He held the position of Customer Success Specialist for five years, where he was responsible for ensuring client satisfaction and success with Oracle's solutions. Additionally, he served as a Cloud CX Account Manager for six months in 2021, focusing on cloud customer experience solutions in the Dallas-Fort Worth Metroplex.
Experience at DNP Imagingcomm America Corporation
Mike Davila worked at DNP Imagingcomm America Corporation as a Sales Engineer from 2004 to 2016. During his twelve years in this role, he was based in San Marcos, Texas. His responsibilities included working strategically with C-level executives and tactically with front-line managers and end users, providing insights and solutions to enhance business operations.
Education and Expertise
Mike Davila studied at Texas State University, where he earned a Bachelor's degree in Computer Information Systems from 2011 to 2013. His educational background supports his extensive experience in technology and customer engagement, enabling him to effectively apply cloud technology solutions in his professional roles.
Customer-Centric Approach
Mike Davila emphasizes a customer-centric approach in his work, believing that it naturally drives new revenue, retention, and growth within the existing customer base. His experience working with various stakeholders allows him to align business strategies with customer needs effectively.