Mike Dodge
About Mike Dodge
Mike Dodge serves as the Director of Business Consulting at Verint, where he has worked since 2005. He has held various managerial roles in the hospitality and banking sectors prior to his current position.
Current Role at Verint
Mike Dodge serves as the Director of Business Consulting at Verint, a position he has held since 2019. In this role, he focuses on providing strategic consulting services to enhance business operations and customer engagement. Additionally, he has been with Verint as the Senior Manager of Educational Services since 2005, where he oversees educational initiatives and training programs. His extensive experience at Verint spans nearly two decades, contributing to the company's growth and service offerings.
Previous Experience in the Hospitality and Banking Sectors
Prior to his current roles at Verint, Mike Dodge worked at Hyatt Regency Chicago as the IT Manager from 1998 to 2000. His responsibilities included managing IT operations within the hotel environment. He also held a position at TCF Bank as the Manager of Call Center Operations for 11 months in 2004-2005, where he oversaw call center activities and ensured operational efficiency. Earlier in his career, he served as the Office Services Supervisor at the National Restaurant Association Educational Foundation from 1994 to 1996.
Educational Background
Mike Dodge earned a Bachelor of Science degree in Accounting and Finance from Illinois State University, where he studied from 1991 to 1993. Prior to that, he completed an Associate of Arts degree in Business Administration and Management at Rock Valley College from 1988 to 1991. His educational background provides a strong foundation for his roles in business consulting and management.