Natalie Schwartz
About Natalie Schwartz
Natalie Schwartz is a Senior QA Expert & Delivery at Verint, where she has worked for 17 years. She holds a Bachelor of Science in Materials Engineering from Ben-Gurion University and possesses extensive experience in project management, customer training, and quality assurance.
Work at Verint
Natalie Schwartz has been employed at Verint since 2007, holding the position of Senior QA Expert & Delivery for 17 years. In this role, she manages testing projects, which includes effort estimation and delivery. Her responsibilities also encompass executing customer training and leading Go-to-Production activities, which involve conducting acceptance tests with customers on-site. This position requires her to work closely with global customers and internal stakeholders to address various needs and issues.
Education and Expertise
Natalie Schwartz earned her Bachelor of Science (BSc) degree in Materials Engineering from Ben-Gurion University of the Negev, where she studied from 2001 to 2005. Her educational background provides her with a solid foundation in engineering principles. Additionally, her technical expertise includes knowledge of IP Protocols, ISP networks, and QA methodologies, which are critical in her current role in quality assurance.
Project Management Skills
In her role at Verint, Natalie Schwartz demonstrates strong project management skills by managing testing projects from inception to delivery. She leads the feature process, coordinating efforts from design through development, testing, and final delivery. Her experience in effort estimation and resource allocation further highlights her capabilities in managing complex projects efficiently.
Technical Proficiency
Natalie Schwartz possesses a diverse technical skill set that includes designing and running manual tests for complex networking systems. She is experienced with various tools such as Sniffers (Wireshark), Databases (SQL), and Quality Center. This technical proficiency supports her work in quality assurance and enhances her ability to manage and execute testing processes effectively.
Customer Engagement and Collaboration
Natalie Schwartz's role at Verint involves significant customer engagement. She leads Go-to-Production activities and executes acceptance tests with customers, indicating her experience in customer-facing roles. Her ability to work closely with both global customers and internal stakeholders reflects her strong communication and collaboration skills, essential for addressing customer needs and resolving issues.