Patty Smith
About Patty Smith
Patty Smith is the Director of Onboarding and Enablement at Verint, where she has worked since 2022. She has extensive experience in application consulting, feedback management, and project design, with a strong background in onboarding processes.
Work at Verint
Patty Smith currently serves as the Director of Onboarding and Enablement within Solutions Consulting at Verint, a position she has held since 2022. Her previous roles at Verint include Consultant for Onboarding and Enablement, Manager of Onboarding and Enablement, and Senior Application Consultant. Over her tenure at Verint, she has accumulated significant experience in application consulting and enablement, particularly in onboarding processes.
Previous Employment Experience
Prior to her current role at Verint, Patty Smith worked in various capacities in the consulting and research fields. She was a Research Analyst at Vovici from 2007 to 2008 and at Serco - North America from 2008 to 2010. She also served as a Marketing Research Consultant at the Federal Reserve Bank of Chicago from 2018 to 2019, and as a Customer Success Manager at Clarabridge from 2017 to 2018.
Education and Expertise
Patty Smith studied at Pontificia Universidad Javeriana. She possesses expertise in project design and management, with a focus on software application training and customer service initiatives. Her strong background in application consulting and enablement is complemented by her specialization in feedback management.
Language Proficiency
Patty Smith is fluent in Spanish, which enhances her ability to engage with a diverse range of clients and stakeholders. This language proficiency supports her work in onboarding and enablement, allowing her to communicate effectively in various contexts.