Prakash Kumar Behera
About Prakash Kumar Behera
Prakash Kumar Behera is a Senior Product Support Engineer at Verint, with over eight years of experience in Bangalore Urban, Karnataka, India. He has a background in Information Technology and has previously worked at CMS Info Systems and JnJ Powercom Systems Ltd.
Work at Verint
Prakash Kumar Behera has been employed at Verint since 2016, serving as a Senior Product Support Engineer. In this role, he focuses on providing technical support for product integration and troubleshooting. His responsibilities include managing onsite integrations and delivering both pre and post-integration support to clients. Behera's experience in this position spans over eight years, during which he has developed expertise in handling complex infrastructure related to call recording projects.
Previous Experience at CMS Info Systems
Before joining Verint, Prakash Kumar Behera worked at CMS Info Systems as an Associate Trainee Engineer from 2009 to 2010. His tenure at CMS Info Systems lasted for one year and took place in Delhi, India. This early experience contributed to his foundational knowledge in the field of engineering and technology.
Experience at JnJ Powercom Systems Ltd
Prakash Kumar Behera held the position of Senior System Integration Engineer at JnJ Powercom Systems Ltd from 2010 to 2015. His five-year tenure in the Mumbai Metropolitan Region allowed him to further develop his skills in system integration and support. This role involved working on various technical projects that enhanced his expertise in the field.
Education and Expertise
Prakash Kumar Behera earned a Bachelor of Technology (BTech) degree in Information Technology from Seemanta Engineering College (SEC), Mayurbhanj, from 2002 to 2006. His educational background laid the groundwork for his career in technology and engineering. Additionally, he completed his High School Diploma at Kendriya Vidyalaya, where he studied from 1990 to 2000.
Technical Skills and Specializations
Prakash Kumar Behera possesses extensive technical skills in the installation, configuration, and administration of Active Directory and call recording supporting servers and applications. He is proficient in using monitoring tools and network packet capture tools, including PRTG and Wireshark. His specialization in troubleshooting complex infrastructure related to call recording projects further highlights his technical capabilities.