Richard Kavanagh
About Richard Kavanagh
Richard Kavanagh is the Manager of XM Professional Services EMEA at Verint, a position he has held since 2019. He has extensive experience in research and project management, having worked at various organizations including Research International, Synovate, and ForeSee.
Current Role at Verint
Richard Kavanagh serves as the Manager of XM Professional Services EMEA at Verint. He has held this position since 2019, contributing to the company's focus on experience management solutions. His role involves overseeing professional services across the EMEA region, ensuring that clients receive effective support and guidance in utilizing Verint's offerings.
Previous Experience in Research and Management
Before joining Verint, Richard Kavanagh accumulated extensive experience in research and project management. He worked as a Project Manager at Research International from 2004 to 2008 and as a Research Manager at Synovate from 2009 to 2012. Additionally, he held the position of Research and Information Officer at Welwyn Hatfield Borough Council for one year from 2002 to 2003, and worked as a Customer Success Manager at ForeSee from 2012 to 2019.
Educational Background in Economics and Social Policy
Richard Kavanagh studied at the University of Leeds, where he earned a Bachelor of Arts with Honors in Economics and Social Policy. His studies spanned from 1997 to 2000, providing him with a solid foundation in economic principles and social research methodologies.
Early Career in Research
Richard Kavanagh began his career as a Researcher at Nestor Healthcare Group plc, where he worked from 2000 to 2002. This role marked the start of his professional journey in research, leading to various positions that enhanced his expertise in the field.