Roos Dros ®️
About Roos Dros ®️
Roos Dros is an Account Executive at Verint, where she has worked since 2022 in Amsterdam, Netherlands. With a background in psychology and extensive experience in customer engagement solutions, she facilitates discussions between customer executives and experts to enhance organizational efficiency.
Work at Verint
Roos Dros has been serving as an Account Executive at Verint since 2022, based in Amsterdam, North Holland, Netherlands. Prior to this role, Dros held multiple positions within Verint, including Inside Sales Manager for the Netherlands and Belgium from 2018 to 2023, and Digital Marketing Manager EMEA from 2016 to 2018. Dros has been associated with Verint since 2010, building relationships with various leading companies and facilitating conversations between customer executives and experts in customer engagement optimization, analytics, and compliance.
Education and Expertise
Roos Dros studied Psychology at Utrecht University in 2005 for a brief period. Dros also holds a Bachelor of Business Administration from Amsterdam University of Applied Sciences, completed between 2006 and 2010. Additionally, Dros achieved VWO at Arentheem College from 1999 to 2005. Dros focuses on helping organizations close engagement capacity gaps and advises clients on adapting to the future of work while eliminating inefficiencies caused by organizational and data silos.
Background
Before joining Verint, Roos Dros worked at KANA Software as a Senior Specialist Marketing from 2012 to 2014 and at Trinicom, now part of KANA Software, as a Marketing & Communications Professional from 2010 to 2012. Dros has accumulated extensive experience in customer engagement solutions, digital marketing, and sales, contributing to a comprehensive understanding of the industry and its challenges.
Achievements
Throughout the career at Verint, Roos Dros has built relationships with prominent organizations including Belastingdienst, Booking.com, Bpost, IKEA, ING, Mercedes, ONVZ, and Tesla. Dros is keen to connect with executives across the Benelux region, focusing on business issues related to Customer Engagement, Knowledge Management, and Analytics. This engagement reflects a commitment to enhancing customer experiences and operational efficiencies.