Rosa Bancarotta
About Rosa Bancarotta
Rosa Bancarotta is a Customer Success Manager at Verint, where she has worked since 2021. She has extensive experience in customer success and business development, with a background in the information services industry.
Work at Verint
Rosa Bancarotta has been employed at Verint as a Customer Success Manager since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Verint's solutions. Her position is based in Massachusetts, United States, where she has contributed to the company's commitment to customer success for three years.
Previous Experience at Nexus Systems, LLC
Prior to her current role, Rosa Bancarotta served as a Senior Customer Success Manager at Nexus Systems, LLC from 2018 to 2021. During her three years in this position, she was responsible for managing customer relationships and driving customer satisfaction within the organization.
Background in Business Development
Rosa Bancarotta has a long history in business development, having worked at The Dolan Company from 1997 to 2014. Over her 17-year tenure, she developed skills in customer service and account management, which have been integral to her career in customer success.
Education and Expertise
Rosa Bancarotta studied at the University of Massachusetts Boston, where she focused on Literature and Computer Programming. She achieved expertise in Spanish and Italian literature, as well as Latin American Studies. Additionally, she pursued continuing professional development at Landmark Education Corporation, further enhancing her skills and knowledge.
Skills in Customer Service and Account Management
Rosa Bancarotta possesses a strong skill set that includes business development, sales, customer service, and account management. Her experience in the information services industry has equipped her with the tools necessary to effectively manage customer relationships and drive success in her roles.