Safwat Alshawaf
About Safwat Alshawaf
Safwat Alshawaf serves as the Country Director at Verint, a position he has held since 2019. He has a background in electrical engineering and extensive experience in the telecommunications industry, having worked for companies such as Avaya, Interactive Intelligence, and Genesys.
Work at Verint
Safwat Alshawaf has been serving as the Country Director at Verint since 2019. In this role, he is responsible for overseeing operations and strategic initiatives within the country. His leadership contributes to Verint's growth and market presence in the region. The position involves managing teams and aligning business objectives with the company's goals.
Education and Expertise
Safwat Alshawaf studied Electrical Engineering, Communications at the University of Ottawa, where he earned a Bachelor of Applied Science degree from 1999 to 2003. His educational background provides a strong foundation in technical and engineering principles, which he applies throughout his career in the technology sector.
Background in Technology
Safwat Alshawaf has extensive experience in the technology industry. He worked at Btc Networks as a Systems Engineer from 2003 to 2007 in Saudi Arabia. He then joined Avaya, where he held the position of Systems Engineer from 2007 to 2010 and later served as Systems Engineering Team Leader for six months in 2010. Following his time at Avaya, he worked at Interactive Intelligence as Presales Manager for Saudi Arabia from 2010 to 2013.
Current Role at Genesys
In addition to his role at Verint, Safwat Alshawaf has been working at Genesys as a Territory Manager for Saudi Arabia since 2013. His responsibilities include managing client relationships and driving sales initiatives within the territory, contributing to the company's success in the region.