Sahil D'mello
About Sahil D'mello
Sahil D'mello is a Solutions Consultant specializing in Customer Experience, currently working at Verint in Sydney, Australia. He has a background in electronics and network engineering, with extensive experience in digital transformation and technical design.
Work at Verint
Sahil D'mello currently holds the position of Solutions Consultant in Customer Experience at Verint. He has been with the company since 2021, contributing to various initiatives in service design and improvement. His role involves leading technical design and architecture projects, focusing on enhancing customer experiences through innovative solutions.
Current Role at NTT Ltd.
In addition to his role at Verint, Sahil D'mello works as a Senior Solutions Specialist at NTT Ltd. since 2017. Based in Sydney, New South Wales, he specializes in digital and cultural transformation, employing methodologies such as Kanban/Scrum and Continuous Delivery/Continuous Integration (CD/CI) to drive organizational change.
Previous Experience at UXC Connect
Before joining NTT Ltd., Sahil D'mello worked at UXC Connect as a Solutions Architect from 2010 to 2017. During his tenure, he focused on developing solutions that addressed client needs and improved operational efficiency. His experience in this role contributed to his expertise in customer experience and solutions consulting.
Educational Background
Sahil D'mello completed his Bachelor of Engineering in Electronics at Vishwakarma Institute of Technology from 1998 to 2002. He furthered his education with a Master's degree in Engineering Studies, specializing in Network Engineering, at the University of Technology, Sydney, from 2003 to 2004. Additionally, he attended Bishops School from 1986 to 1996.
Volunteer Activities
Sahil D'mello actively volunteers at his children's school and soccer club. His involvement in these community activities reflects his commitment to supporting local initiatives and contributing to the development of youth programs.