Samantha Jones
About Samantha Jones
Samantha Jones is a Billing Specialist at Verint in Belfast, Northern Ireland, where she has worked since 2021. She studied Counseling Psychology at Belfast Metropolitan College and has a background in sales and support roles across various companies.
Work at Verint
Samantha Jones has been employed at Verint since 2021, serving as a Billing Specialist. Her role involves managing billing processes and ensuring accurate invoicing for clients. Located in Belfast, Northern Ireland, she has contributed to the company's operations for three years. Verint is known for providing software solutions that enhance customer engagement and operational efficiency.
Education and Expertise
Samantha studied Counseling Psychology at Belfast Metropolitan College, where she gained knowledge in psychological principles and counseling techniques. Prior to this, she attended Newtownbreda High School, completing her GCSEs and A Levels from 2005 to 2012. This educational background has equipped her with valuable skills applicable in her professional roles.
Previous Employment History
Before joining Verint, Samantha worked at Vodafone as an Advertising Sales representative for eight months in 2016 to 2017. Following this, she served as an After Sales Support & Service Coordinator at Balance Leisure for four years, from 2017 to 2021. Her early career included a position at DUNLADY HOUSE LIMITED, where she worked for four years from 2012 to 2016.
Career Development
Samantha's career has evolved through various roles in customer service and sales. Her experience at Vodafone provided her with insights into advertising and client relations. At Balance Leisure, she developed skills in after-sales support, enhancing her ability to assist customers effectively. These roles have contributed to her expertise as a Billing Specialist at Verint.