Sarah Mc Tavish
About Sarah Mc Tavish
Sarah Mc Tavish is a Senior Customer Success Manager with extensive experience in customer service and financial planning. She has worked at Verint and eg solutions plc, contributing over a decade to customer management roles in the United Kingdom.
Work at Verint
Sarah Mc Tavish has been employed at Verint since 2021, serving as a Senior Customer Success Manager. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Verint's solutions. With three years of experience in this position, she contributes to the company's commitment to delivering high-quality customer service in the United Kingdom.
Current Role at eg solutions plc
In addition to her role at Verint, Sarah Mc Tavish has been with eg solutions plc since 2014. She initially joined as a Customer Services Manager and has progressed to the position of Senior Customer Services Manager since 2016. With a total of ten years at eg solutions plc, she plays a vital role in managing customer service operations in Stafford, focusing on improving service delivery and customer engagement.
Previous Experience at Portman Building Society
Before her current roles, Sarah Mc Tavish worked at Portman Building Society as a Financial Planning Manager from 2001 to 2008. During her seven years in this position, she was responsible for providing financial planning services and support to clients, contributing to the organization's financial advisory capabilities.
Career Progression at eg solutions plc
Sarah Mc Tavish has a long-standing career at eg solutions plc, where she began as a Business Co-ordinator from 2008 to 2014. Over the course of six years, she developed her skills in customer service and operations, which facilitated her advancement to Customer Services Manager and subsequently to Senior Customer Services Manager.