Scott Maitland
About Scott Maitland
Scott Maitland is a Graduate L3 Software Engineer currently working at Verint in Glasgow, Scotland. He has a diverse work history in customer service, quality assurance, and software development, along with academic qualifications in business management and software development.
Current Role at Verint
Scott Maitland currently serves as a Graduate L3 Software Engineer at Verint, a position he has held since 2021. His role involves developing software solutions and contributing to various engineering projects within the company. He is based in Glasgow, Scotland, and has been with Verint for three years.
Previous Experience in Software Engineering
Prior to his current role, Scott worked at Verint as an Associate Quality Assurance Engineer from 2020 to 2021. His experience also includes a position as a Junior QA Engineer at Inoapps from 2019 to 2020. Additionally, he completed a Professional Software Development course at CodeClan in 2019, where he gained practical skills in software development.
Background in Customer Service and Management
Scott has a diverse background in customer service and management. He worked at SSE plc as a Customer Service Representative for three months in 2014 and served as a Team Manager at Capita Customer Management from 2014 to 2018. His experience also includes roles at Fidelity Information Services and Clydesdale Bank, where he held positions that involved team leadership and operational management.
Education and Certifications
Scott holds a Higher National Certificate (HNC) in Business Management from The Open University, which he completed from 2015 to 2016. He also studied Software Development at CodeClan, achieving a Professional Development Award (PDA) in 2019. Additionally, he possesses an ISTQB certification in Quality Engineering, which underscores his expertise in quality assurance practices.
Early Career and Education
Scott began his career in various roles, including as a Cashier at William Hill and as an Agent at beCogent Ltd. He completed his secondary education at Denny High School, where he achieved Standard Grade qualifications from 2003 to 2007. His early work experience laid the foundation for his later roles in customer service and engineering.