Sean William Robertson
About Sean William Robertson
Sean William Robertson is a Technical Team Lead at Verint-Systems, where he has worked since 2018, focusing on cross-regional project implementations. He has a background in technical consulting with KANA Software and holds a Bachelor of Science in Computer Science from The University of Glasgow.
Work at Verint
Sean William Robertson has been employed at Verint Systems since 2018, serving as a Technical Team Lead for six years in Glasgow, United Kingdom. In this role, he has collaborated with European teams to develop custom solutions for clients, enhancing cross-regional project implementations. He has also initiated a new team in Glasgow to support operations in Sydney, focusing on implementing agile ceremonies tailored for cross-continental collaboration. His leadership has facilitated improved communication and project management within the team.
Experience at KANA Software
Prior to his tenure at Verint, Robertson worked at KANA Software from 2013 to 2018. He began as an Associate Technical Consultant in Glasgow for two years before transitioning to a Technical Consultant role in Sydney, where he worked for three years. During his time at KANA, he gained experience in technical consulting, contributing to various projects and client solutions.
Education and Expertise
Sean William Robertson studied at Oban High School from 2003 to 2009, completing his secondary education. He then attended The University of Glasgow, where he earned a Bachelor of Science (BSc) degree in Computer Science from 2009 to 2013. His educational background provides a solid foundation for his technical expertise in software development and project management.
Team Leadership and Innovation
In his current role at Verint, Robertson successfully managed small product upgrade and development projects while leading a newly formed team. He has innovated team communication by integrating video stand-ups and digital wall tools, which facilitate remote collaboration with the Sydney team. These initiatives have improved team dynamics and project efficiency.