Shai Caspi
About Shai Caspi
Shai Caspi serves as the Syber SI Team Leader at Verint and has held various technology roles in multiple companies over the years, including Amdocs and ServiceNow.
Work at Verint
Shai Caspi has been serving as the Syber SI Team Leader at Verint since 2017. In this role, he oversees various initiatives related to cybersecurity and system integration. His leadership contributes to the development and implementation of security solutions within the organization. Caspi's tenure at Verint spans over seven years, during which he has gained extensive experience in the field.
Current Role at Amdocs
Since 2021, Shai Caspi has held the position of Technology Specialist at Amdocs. In this capacity, he focuses on leveraging technology to enhance service delivery and operational efficiency. His role involves collaborating with various teams to implement innovative solutions that address client needs. Caspi's experience at Amdocs reflects his commitment to advancing technology in the telecommunications sector.
Previous Experience at Amdocs
Shai Caspi worked at Amdocs from 1999 to 2014, where he held the position of Infra Delivery for 15 years. During this period, he was responsible for managing infrastructure projects and ensuring the successful delivery of services to clients. His long tenure at Amdocs provided him with a solid foundation in infrastructure management and service delivery.
Role at ServiceNow
Since 2014, Shai Caspi has been employed at ServiceNow as a Pattern Developer. In this role, he develops and implements patterns that enhance the functionality of the ServiceNow platform. His work involves creating solutions that improve enterprise IT processes, contributing to the overall efficiency of the organization. Caspi's experience at ServiceNow spans nearly a decade.
Technical Support Management at Rapyd
Shai Caspi has been the Technical Support Manager at Rapyd since 2018. In this role, he leads a team responsible for providing technical support to clients, ensuring that their issues are resolved efficiently. His leadership in this position has been crucial for maintaining high standards of customer satisfaction and support operations at Rapyd.