Shevonne Brown
About Shevonne Brown
Shevonne Brown is a Product Trainer at Verint in Spokane, Washington, where she has worked since 2020. She has received recognition for her contributions to customer and sales operations and has a background in analytics and management.
Work at Verint
Shevonne Brown has been employed at Verint since 2020, serving as a Product Trainer for four years in Spokane, Washington. In this role, she focuses on enhancing employee training and support, contributing to customer and sales operations. She has been recognized twice in the employee spotlight for her dedication and support within the organization. Prior to her current position, she worked as a Data Analyst at Verint from 2019 to 2020, where she applied her analytical skills to support various operational functions.
Education and Expertise
Shevonne Brown studied at Towson University from 1999 to 2001, where she earned a degree in Kinesiology and Exercise Science. Additionally, she attended the Community Colleges of Spokane from 2019 to 2021, achieving a degree in Business/Commerce and a Certificate in Project Management. Her educational background supports her expertise in training, analytics, and project management.
Background
Before joining Verint, Shevonne Brown held various analytical and supervisory roles. She worked as a Commissions Analyst at Wireless Vision from 2017 to 2019 and at Express Locations from 2011 to 2017. Additionally, she served as an Area Supervisor at Kohl's Department Stores from 2007 to 2011. Her experience includes managing teams and recovering profits through analytical problem-solving.
Achievements
Throughout her career, Shevonne Brown has developed employee support tools and programs in collaboration with training and development teams at Verint. She has demonstrated strong analytical skills, recovering profits ranging from $50,000 to $100,000 per month in her previous roles. Her contributions have been recognized within her current organization, highlighting her commitment to excellence in customer and sales operations.