Shriya Pathak
About Shriya Pathak
Shriya Pathak is a Product Support Engineer at Verint, where she has worked since 2021 in Bangalore Urban, Karnataka, India. She has extensive experience in IT and operations, having held various engineering roles at Karix and Tanla Solutions Ltd.
Work at Verint
Shriya Pathak has been employed at Verint as a Product Support Engineer since 2021. In this role, she is responsible for providing technical support and solutions to clients, ensuring the effective use of Verint's products. Her position is based in Bangalore Urban, Karnataka, India, where she has contributed to the company's commitment to customer satisfaction and product excellence.
Career History at Karix
Prior to her current role at Verint, Shriya Pathak worked at Karix for several years in various capacities. She started as an Associate System Engineer from 2014 to 2015, then progressed to Engineer (IT and Operations) L3 Engineer from 2015 to 2016. She served as Senior Engineer-IT & Operations from 2016 to 2018 and later held the position of System Engineer from 2018 to 2020. Her extensive experience at Karix equipped her with a strong foundation in IT and operations.
Experience at Tanla Solutions Ltd
Shriya Pathak worked at Tanla Solutions Ltd as a Technical Support Team Lead for a period of 8 months in 2020. In this role, she managed technical support operations, providing guidance and assistance to team members while ensuring that client issues were resolved efficiently. This experience further enhanced her skills in technical support and team leadership.
Education and Expertise
Shriya Pathak earned her Bachelor of Engineering (BE) in Computer Science and Engineering from Rajiv Gandhi Prodyogiki Vishwavidyalaya, completing her studies from 2008 to 2012. This educational background provided her with a solid understanding of computer science principles and engineering practices, which she has applied throughout her career in various technical roles.