Simon E.
About Simon E.
Simon E. is a Technical Training Developer with extensive experience in eLearning and technical support. He has worked for various organizations, including Verint and KANA Software, and possesses strong skills in HTML5, CSS3, and Adobe Creative Suite.
Work at Verint
Currently, Simon E. holds the position of Technical Training Developer at Verint, where he has been employed since 2015. In this role, he focuses on developing training materials and resources to enhance the learning experience for users. His responsibilities include creating custom screens for the LearnShare LMS using HTML5 and CSS3, as well as assisting in the migration of content from the legacy Moodle LMS. Simon also manages training environments on Amazon EC2, ensuring the effective delivery of eLearning content.
Previous Experience in Technical Training
Before joining Verint, Simon E. worked as a Technical Trainer at KANA Software from 2013 to 2015. His role involved delivering training sessions and developing educational materials for both UK and US audiences. Additionally, he served as a Video Producer at Eden College, Dublin for one month in 2011, and as a Technical Support representative at Stream Global Services in 2008 and IBM in 2007, where he provided technical assistance to clients.
Education and Expertise
Simon E. has a strong educational background in technology and media. He studied Computer Applications at Dublin City University from 2005 to 2007. He also earned a Bachelor of Arts (B.A.) Honours in Creative Digital Media from the Institute of Technology Blanchardstown, completing his studies from 2009 to 2013. His education has equipped him with the skills necessary for his current role, including proficiency in various software applications.
Skills in eLearning and Content Development
In his current role, Simon E. utilizes Adobe Creative Suite extensively, including tools such as Photoshop, Illustrator, Lightroom, InDesign, Captivate, and Premiere. These skills enable him to create professional graphic illustrations and animations for training materials. He also provides training support through the Supported Elearning (SEL) programme, which includes monitoring developer progress and delivering remote training sessions using platforms like WebEx and Adobe Connect.