Sittinan Trakulputtaraksa
About Sittinan Trakulputtaraksa
Sittinan Trakulputtaraksa serves as the Country Sales Manager for Thailand and Indochina at Verint, where he has worked since 2017. With over 18 years of experience in contact center and customer engagement platforms, he has held various roles in sales, solutions consulting, and technical support across multiple companies.
Work at Verint
Sittinan Trakulputtaraksa has been with Verint since 2017, serving as the Country Sales Manager for Thailand and Indochina. In this role, he is responsible for managing operations in Thailand and developing business strategies to enhance profitability in the region. His responsibilities include planning strategies with key channel partners and alliances across various market segments. With over 18 years of experience in contact center and customer engagement platforms, he leverages his expertise to engage with C-level customers, ensuring a deep understanding of their businesses and maintaining relationships with key decision makers.
Previous Experience
Before joining Verint, Sittinan Trakulputtaraksa held several positions in the technology and telecommunications sectors. He worked at Genesys as a Senior Solutions Consultant for ASEAN from 2013 to 2017. Prior to that, he served as a Presales Manager at Callvoice Communications Co. Ltd. from 2009 to 2012. His earlier experience includes a role as a Post-Sales Field Expert for OmniGenesys at Alcatel-Lucent Enterprise from 2008 to 2009, and as a Senior System Engineer at G-ABLE COMPANY LIMITED from 2004 to 2007.
Education and Expertise
Sittinan Trakulputtaraksa holds a Master of Science in Information Technology from Sripatum University, where he studied from 2001 to 2005. He also earned a Bachelor of Science in Applied Computer Science from King Mongkut’s Institute of Technology North BKK, studying from 1997 to 2001. Additionally, he attended Debsirin School from 1994 to 1996. His educational background supports his extensive expertise in contact center solutions, customer engagement, and customer experience platforms.
Industry Experience
With over 18 years of experience, Sittinan Trakulputtaraksa has developed a strong background in various industry verticals, including telecommunications and financial services across the ASEAN region. He has held roles in Country Sales, Solutions Consulting, Professional Services, and Technical Support, which have equipped him with a comprehensive understanding of the market dynamics and customer needs in these sectors. His experience includes rebuilding business strategies and channel partner frameworks, particularly focusing on Thailand and Vietnam.