Sonya Fulton
About Sonya Fulton
Sonya Fulton is the Director of Service Delivery at Verint, a position she has held since 2015. She earned a BSc Hons in Computing and Information Systems from Ulster University, where she studied from 1993 to 1997, and previously worked as a Senior Project Manager at Lagan Technologies for 15 years.
Work at Verint
Sonya Fulton has been serving as the Director of Service Delivery at Verint since 2015. In this role, she oversees the delivery of services to clients, ensuring that projects meet their requirements and are completed on time. Her responsibilities include managing teams and coordinating with various departments to enhance service quality. Under her leadership, the service delivery team has focused on improving customer satisfaction and operational efficiency.
Previous Experience at Lagan Technologies
Before joining Verint, Sonya Fulton worked at Lagan Technologies for 15 years, where she held the position of Senior Project Manager. During her tenure, she was responsible for managing multiple projects, leading teams, and ensuring successful project execution. Her experience at Lagan Technologies provided her with a solid foundation in project management and service delivery.
Education and Expertise
Sonya Fulton studied at Ulster University from 1993 to 1997, where she earned a BSc Hons in Computing and Information Systems with 1st Class honors. This educational background has equipped her with a strong understanding of technology and information systems, which she applies in her current role in service delivery.
Career Timeline
Sonya Fulton began her career at Lagan Technologies in 1997, where she worked for 15 years until 2012. She then transitioned to Verint in 2015, where she has continued to develop her career in service delivery. Her career spans over two decades, showcasing her commitment to the field of project management and service delivery.