Stephanie Turner
About Stephanie Turner
Stephanie Turner is a Senior Content Developer at Verint, where she has worked since 2004. With a background in English Literature and Creative Writing, she specializes in developing API guides and documenting integrations with major communication platforms.
Work at Verint
Stephanie Turner has been employed at Verint since 2004, serving as a Senior Content Developer. Over her 20 years in this role, she has contributed to the development and maintenance of comprehensive API guides. Based in Melville, New York, she specializes in documenting integrations with major communication platforms, including Skype for Business, Cisco Jabber, Amazon Connect, and Avaya Communications Manager. Her responsibilities also encompass crafting user interface copy and UX content, which includes error messages and tool tips.
Education and Expertise
Stephanie Turner holds a Bachelor of Arts degree in English Literature from the University of Ottawa. She furthered her education in Creative Writing at Concordia University. Her academic background supports her expertise in content development and technical writing, enabling her to effectively communicate complex information in a user-friendly manner.
Background
Prior to her tenure at Verint, Stephanie Turner worked as a Technical Writer at Blackberry from 2003 to 2004 in Waterloo, Ontario, Canada. She also held a position as a Technical Writer at Nokia from 1998 to 2002 in Espoo, Southern Finland. Additionally, she briefly worked at Levanta as a Technical Writer for three months in 2003 in the United States. Her diverse experience in technical writing has equipped her with a broad skill set in the field.
Technical Writing Experience
Stephanie Turner has extensive experience in technical writing, having worked for notable companies such as Nokia and Blackberry. At Nokia, she spent four years developing technical documentation, while at Blackberry, she contributed for one year. Her role at Levanta further added to her technical writing experience, albeit for a shorter duration. This background has provided her with a solid foundation in creating clear and concise documentation.